In 2000 when we first began studying intranets, open source was used heavily.
Many organizations are happy to report that a variety of tools, including open-source tools, are catching up to their needs.
Everyone cannot necessarily afford to integrate and support large, complex intranet portal solutions such as Share Point.
What’s different today is that technology has advanced to a point where a fairly nontechnical team can create a highly functional portal without an advanced design team in-house.
The City of Olathe (Kansas), Canada’s Department of Transport, and the U. National Archives and Records Administration (NARA) are a few examples of organizations of varying size that chose to build their portal on a Drupal framework.
Summary: Enterprise portals today drive usage with helpful applications, soar with role-based personalization, employ a variety of user research methods, and rely on decentralized governance models. Today’s intranet portals are at the epicenter of the enterprise universe.
They provide utility and usability, featuring all or most necessities for employees’ success.
Even that year, our 10 Intranet Design Annual winners used 41 different products for their intranet technology platforms.
In our most recent (2014) Intranet Design Annual, 5 out of 10 winners used Share Point.
But as technology matures, the barriers to entry are lowered, and more portal technology options become available.
This is not a new concept for intranet portal design.
Not all organizations have achieved the dream of total integration of all enterprise applications, often due to resource constraints and security concerns.